Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email, phone number, company details when you contact us or use our services
• Usage Data: IP address, browser type, pages visited, time spent on site
• Service Data: Information related to your BPO service requirements and preferences
• Cookies: We use cookies to enhance your experience (see our Cookie Policy for details)

2. How We Use Your Information

Your information helps us:

• Provide and maintain our BPO and customer support services
• Notify you about changes to our services
• Allow you to participate in interactive features
• Provide customer support
• Gather analysis to improve our services
• Monitor usage of our services
• Detect and prevent technical issues

3. Data Sharing and Disclosure

We may share your information in these situations:

• Service Providers: With vendors to monitor and analyze service use
• Business Transfers: In connection with any merger or sale of company assets
• Legal Requirements: When required by law or to protect rights and safety

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Employee privacy training

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have rights including:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to our processing of your data

To exercise these rights, please contact us at privacy@azktelecom.com.

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We implement appropriate safeguards for these transfers.

7. Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

You are advised to review this policy periodically for any changes.

8. Contact Us

For questions about this policy or your personal data: